KLM x BAGTAG take the next step toward
seamless and sustainable baggage check-in
KLM passengers can now create baggage labels at home via the BAGTAG app. The information is loaded on the electronic BAGTAG devices the customer uses.
More seamless & sustainable
The implementation of electronic bag tags helps KLM to even further improve the customer experience and to decrease the environmental footprint by reducing the use of paper tags. The innovation does not require any operational changes in baggage handling.
At home in Holland
The Dutch carrier has chosen a technology partner close to home, as BAGTAG is founded and developed in the Netherlands. The devices are thus by Dutch design and being so close to base, gave the opportunity to extensively test the concept at KLM’s hub Schiphol.
“We are excited to have “our” own national airline at the forefront of this technology with us and look forward to help further optimising the KLM customer experience – Jasper Quak, Managing, Director BAGTAG.