Qatar Airways article header

Qatar Airways is
the first Middle East airline to introduce electronic bag tags

Qatar Airways is the first Middle East airline that has taken the next step to further innovate its passenger journey by introducing electronic bag tags. The concept is produced and executed by BAGTAG, a Dutch company that is a pioneer in the field of baggage technology solutions. This innovation will allow passengers to check in their luggage using their smartphones, making the process faster and more efficient.

BAGTAG’s electronic bag tags are designed to replace traditional non-recyclable paper tags. The reusable electronic device with functional e-paper can be easily prepared and attached to baggage by travellers at home. After checking in for their flight via the Qatar Airways mobile app, passengers can proceed with digitally labelling their bags.

The baggage can then be dropped off at one of the designated areas at the airport. This solution removes the need to check in at the airport entirely, resolving an important bottleneck in the passenger journey. 

The introduction of electronic bag tags reflects Qatar Airways’ continuous commitment to its passengers to provide the best possible travel experience. By offering a more touchless and seamless travel journey, the airline continues to ensure its passengers can expect the highest level of service and excellence throughout their trip.

The BAGTAG software implementation was coordinated in cooperation with Amadeus, the travel technology partner of Qatar Airways. Through the BAGTAG and Amadeus collaboration, the airline quickly and seamlessly integrated the solution into their workflow.

Qatar Airways is in fact the first Middle-East airline to introduce electronic bag tags. They are also one of the first airlines to offer a fully customised BAGTAG to their passengers. These will be made available through selected QDF shops later this year.

With the software framework supported by the Qatar Airways application, any electronic bag tag device connected to the BAGTAG platform can be used on QR flights worldwide.

Qatar Airways article header

Qatar Airways is
the first Middle East airline
to introduce electronic bag tags

Qatar Airways is the first Middle East airline that has taken the next step to further innovate its passenger journey by introducing electronic bag tags. The concept is produced and executed by BAGTAG, a Dutch company that is a pioneer in the field of baggage technology solutions. This innovation will allow passengers to check in their luggage using their smartphones, making the process faster and more efficient.

BAGTAG’s electronic bag tags are designed to replace traditional non-recyclable paper tags. The reusable electronic device with functional e-paper can be easily prepared and attached to baggage by travellers at home. After checking in for their flight via the Qatar Airways mobile app, passengers can proceed with digitally labelling their bags.

The baggage can then be dropped off at one of the designated areas at the airport. This solution removes the need to check in at the airport entirely, resolving an important bottleneck in the passenger journey.

The introduction of electronic bag tags reflects Qatar Airways’ continuous commitment to its passengers to provide the best possible travel experience. By offering a more touchless and seamless travel journey, the airline continues to ensure its passengers can expect the highest level of service and excellence throughout their trip.

 

The BAGTAG software implementation was coordinated in cooperation with Amadeus, the travel technology partner of Qatar Airways. Through the BAGTAG and Amadeus collaboration, the airline quickly and seamlessly integrated the solution into their workflow.

Qatar Airways is in fact the first Middle-East airline to introduce electronic bag tags. They are also one of the first airlines to offer a fully customised BAGTAG to their passengers. These will be made available through selected QDF shops later this year.

With the software framework supported by the Qatar Airways application, any electronic bag tag device connected to the BAGTAG platform can be used on QR flights worldwide.